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Goldco Company Review: Everything about Fess, Custodians, Depositories and their Buyback Program

Goldco is one the oldest and most reputable investing companies in the United States.

Cindy McGuiree
5 min read
April 24, 2023
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    As the sun began to set over the Californian hills, Nathan found himself in the grand living room of the DeSilva residence in Calabasas. Nicole, his beautiful girlfriend, was helping her mother in the kitchen, preparing a feast for their family dinner. Nicole's father, Steven, a soon-to-be retired pharmaceutical scientist, sat across Nathan, a glass of recently discovered Bourbon in his hand.

    Steven was not a man who worried easily. His life, spent in the pursuit of scientific solutions for medical ailments, had taught him the virtue of patience and the necessity of foresight. However, as he took a sip from his glass, Nathan could not help but notice a certain worry etched on his face.

    The United States was recovering from the Covid-19 pandemic, and the ensuing economic situation was not to Steven's liking. His wealth was invested largely in bonds and the stock market, both of which had been experiencing significant fluctuations recently. Such volatility had caused Steven considerable stress, even affecting his sleep.

    Sensing Steven's unease, Nathan decided to offer some insight into the investment strategy that had worked well for him - precious metals. This decision stemmed not only from Nathan's desire to ease Steven's concerns but also from his conviction in the value of diversification and precious metals investment.

    "Steven," Nathan began, setting down his own glass, "have you ever thought about diversifying your portfolio, perhaps through investing in precious metals?"

    Steven looked surprised at this. "I've heard of it, but I'm not sure why it would be a good idea. Isn't the value of metals just as unpredictable?"

    "The value of any asset can fluctuate, Steven, but historically, precious metals have served as a hedge against inflation and economic downturns. Think of them as a safety net," Nathan replied calmly.

    This seemed to pique Steven's interest. "But where would I even start? Do you know any trustworthy companies dealing in precious metals?"

    Exploring Goldco: Precious Metals Investing

    Nathan nodded, ready to answer Steven's query. "Yes, I do. Goldco is one of the most reputable companies in this sector. It's based in Los Angeles and has over a decade of experience in helping customers protect their retirement savings through precious metals. They have a range of products and services to suit various financial goals. Whether you're interested in diversifying your retirement assets with a precious metals IRA or buying gold and silver directly, Goldco has specialists to guide you through the process. However, remember, investing your savings is a serious task. It's essential to research thoroughly and select companies with high customer service standards."

    Steven leaned back, taking in Nathan's advice. His frown softened somewhat, replaced by a thoughtful expression. It was clear that he had a lot to consider. But for now, he had a place to start, and that was thanks to Nathan's recommendation of Goldco.

    Goldco's Reputation, Growth & Exceptional Service"

    Nathan could see the curiosity building in Steven's eyes, so he continued, "Goldco, as I mentioned before, has been in business for over a decade, and during this time, it's created a stellar reputation for itself. But don't just take my word for it. They've been endorsed by several public figures, including Sean Hannity, Chuck Norris, and Ben Stein."

    Steven looked intrigued. "Chuck Norris?" He couldn't help but chuckle, but the names certainly left an impression.

    "That's right," Nathan confirmed with a smile. "Goldco's reputation has garnered the attention and trust of big names. They're not just about attracting clients, though. Their core focus is offering exceptional customer service and education about precious metals. This enables investors like us to make confident decisions. They provide several resources to help navigate the precious metals industry."

    Nathan went on, "What's more, Goldco is recognized as a significant contributor to economic growth. In 2023, they're ranked 45 by Inc. 500, on the list of fastest-growing companies in the Pacific region. Their growth rate was an impressive 559 percent between 2019 and 2021. During that period, they added about 15,000 new jobs and injected $4.6 billion into the economy."

    Goldco Customer reviews on different platforms

    "Their dedication to their customers and their performance is reflected in their ratings as well. Goldco has received an A+ from the Better Business Bureau and an AAA rating from the Business Consumer Alliance. Their focus on quality customer service has allowed them to manage thousands of customers from all over," Nathan concluded.

    Goldco's Precious Metals Products & Portfolio

    Steven looked thoughtful for a moment before asking his next question. "So, what kind of products could I buy from Goldco?"

    Nathan nodded appreciatively at Steven's interest. "Great question. The diversity of a company's precious metals inventory is often a determining factor for many investors. If you're interested in collectibles or looking to add precious metals to your gold IRA, it's crucial to choose a company with a varied selection of products.

    "With Goldco, you'll have access to a wide array of products. Even if you're not looking to open a precious metals IRA right now, you can still purchase quality gold and silver. Their inventory includes items like the Chuck Norris 'Five Principles', Silver American Eagle, Gold American Eagle, Gold American Eagle Proof, and more."

    Goldco's Price List

    "But how do I know what these products cost?" Steven interjected.

    "Goldco doesn't list the prices of these products on their website," Nathan explained. "However, they provide clear steps on how to proceed with buying precious metals. It's a three-step process, really simple and intuitive. It's part of what makes their customer experience so seamless. They're also quite accommodating when it comes to funding options, making them a great option for anyone looking to get started with precious metal assets."

    Goldco's Storage & Maintenance Fees

    Steven nodded slowly, absorbing the information. After a brief pause, he asked, "And what about the fees? How much will they charge me for their services? Are there any hidden fees, or do I need to pay to store my precious metals somewhere?"

    Nathan appreciated Steven's thoroughness. "Those are good questions, Steven," he said, "According to Goldco, the fees for a precious metals IRA are flat, charged once per year, and not based on a percentage of your assets. The larger your asset pool, the smaller these fees appear as a percentage of your total investment.

    "To set up an IRA with Goldco, you can expect a one-time fee of $50. This is quite reasonable, especially considering that many of their competitors charge between $100 and $200 for the same service. It's important to keep in mind that there will also be storage and maintenance fees. However, these depend on the custodian you choose for your new account. As far as I know, Goldco doesn't have any hidden fees. They're quite transparent about their charges."

    The information seemed to put Steven at ease. The concern in his eyes was slowly replaced with an interest that made Nathan feel like he had done the right thing by introducing Steven to the world of precious metal investments.

    Goldco's Buyback Program

    After a thoughtful pause, Steven asked his next question, "What if I decide to sell my precious metals later on? Do they have any buyback program?"

    "That's an important point to consider, Steven," Nathan replied. "Liquidating precious metals is often a concern for investors, but Goldco has implemented measures to address this. They offer a buyback program, much like some of their competitors."

    "They will buy back the metals when you're ready to sell. Goldco ensures that they provide a quick and fair price quote based on the current spot price of the metal. I've heard from other customers that they've successfully sold their gold and silver back to Goldco at a profit. Of course, your ability to make a profit will be largely dependent on whether the value of your metals has appreciated during the time you've held them."

    "Goldco makes it a point to offer the best price on the market, aiming to make their buyback program a convenient option for investors worried about resale. So, yes, if you decide to return your precious metals, you'd have a straightforward avenue for doing so," Nathan concluded.

    Steven's brow furrowed in thought, but there was a hint of relief in his expression. It was clear that he was beginning to see the potential in investing in precious metals, and Goldco, in particular.

    Goldco's Customer Satisfaction Spotlight

    Steven leaned back in his chair, a thoughtful look on his face. "You mentioned their customers earlier. Could you tell me more about what their customers have to say? Are they generally happy with Goldco's services?"

    Nathan nodded, glad to see Steven taking an interest. "Goldco has garnered many positive reviews, particularly for its customer service," he started. "The company prioritizes its customers, focusing on providing exceptional support. The customer service team is known for being not just knowledgeable and responsive, but also genuinely friendly. They consistently go the extra mile to help customers with their investment needs."

    "One aspect that really sets Goldco apart is their commitment to personalized service. Their representatives take the time to understand each customer's unique goals and needs. They work closely with the customer to develop an investment strategy tailored specifically to their objectives. This custom approach ensures that customers feel heard and valued, which contributes significantly to a positive customer experience."

    Nathan continued, "Another point worth mentioning is Goldco's transparency and honesty in communication. They are upfront about the risks and benefits associated with precious metal investments. They provide customers with clear, accurate information, enabling them to make informed decisions. This transparency builds trust and nurtures long-term relationships."

    "Lastly, the Goldco customer service team is always available to their customers. Whether it's via phone, email, or online chat, they ensure quick and efficient responses to all queries. This accessibility helps reduce any potential stress or anxiety associated with investing."

    "By focusing on personalized service, transparent communication, and constant accessibility, Goldco has earned a solid reputation for customer service. Their customers appear to be very satisfied with their experiences," Nathan concluded. Steven's face relaxed, his interest piqued and concerns visibly alleviated.

    Advantages of Investing with Goldco

    Steven seemed more relaxed now, taking in all the information. Then, he asked, "If I asked you to name the three main advantages of working with Goldco, what would those be?"

    Nathan thought for a moment before answering. "Firstly, their excellent reputation. As you delve into Goldco, you'll quickly find that it has one of the most stellar reputations among its competitors. It's not only endorsed by many reputable financial companies but also cherished by customers who rave about their exceptional service. When choosing a precious metals company to handle your retirement, a consistently high-performing service is essential. This alone could place Goldco as one of your top choices."

    "The second advantage," Nathan continued, "is the dedicated account representative they provide. Whether you're new to investing or a seasoned pro, this can be a major benefit. The representative can help you with selecting metals, understanding which metals can be converted into a gold IRA, or even just checking availability. If you're looking to open a gold or silver IRA, the representative will be crucial in the process of helping you open your account, select metals, and ensure all tasks have been completed. This level of commitment to customer service ensures that investors receive the support they need."

    "Lastly," Nathan concluded, "the accessibility of Goldco is noteworthy. The company provides several layers of support, making it one of the most accessible companies in the industry. You can reach out to them through their general phone number or email. Once you become a customer, you gain access to their customer care support which includes a dedicated phone number and email address. This makes it easier for investors to get the help they need and ensure they're talking to the right people when they have a request."

    Steven nodded, clearly appreciating these advantages. He seemed more and more confident in the idea of investing in precious metals with Goldco.

    Disadvantages of Investing with Goldco

    Nathan could see Steven's comfort growing with the concept of investing in precious metals with Goldco. However, Steven was a pragmatic man, and he followed up by asking, "They should have some pitfalls as well, don't they?"

    Nathan respected Steven's balanced approach and nodded, "Absolutely, no company is without its drawbacks. One potential downside with Goldco is their relatively high minimum investment threshold of $25,000. Compared to some of their competitors, Goldco's entry point is a bit steep. For new investors who aren't comfortable with initially investing that amount of money, or even seasoned investors who just want to dip their toes in the water, this could be a hurdle. It's not the worst drawback, but it's something to be aware of when considering Goldco."

    What Make Goldco Unique?

    Nodding slowly, Steven paused, his eyes thoughtful. Finally, he spoke up, "You said there are many precious metal investing companies, some may even have better offers, so what makes GoldCo unique? Why should I choose Goldco?"

    Nathan understood where Steven was coming from and prepared to provide a comprehensive answer. "Goldco is one of the most popular precious metal companies based in Los Angeles, California," he began. "The company is known for offering a suite of products and services while delivering an exceptional customer experience."

    He continued, "Goldco has been endorsed by several popular names and has been recognized as a top precious metals company by organizations, such as the Better Business Bureau."

    He talked about the option to either buy precious metals and have them sent directly, or open a gold IRA account. "If you're interested in IRA services," he said, "you'll be pleased to know that Goldco makes the process as simple as possible. You'll be assigned a dedicated account representative and you can complete the application process by following three easy steps."

    Nathan mentioned Goldco's fair pricing for its IRA services, and how they charge a flat fee versus a percentage of assets. He spoke about the positive reviews from customers, and how isolated negative experiences shouldn't overshadow the overall satisfaction that most customers expressed.

    Final Thoughts

    "In conclusion," Nathan said, "Goldco is an excellent precious metals company with a wide selection of gold and silver to purchase for direct delivery or to convert into a gold IRA. If you're interested in working with this company, this may be a great choice to propel your precious metals journey."

    Steven listened intently and seemed to be deep in thought. Finally, he thanked Nathan for all the information. "You've given me a lot to think about," he said, "and it seems Goldco may indeed be a good option. But, I think I'll need a little more time to decide."

    Nathan understood completely. He nodded, expressing that there was no hurry, and they should always make financial decisions carefully and wisely. The evening concluded on a warm note, both men having found a common ground in their shared interest for smart financial choices and the potential of precious metal investment.

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    April 24, 2023
    June 2, 2023

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