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Cindy McGuiree
5 min read
June 2, 2023

Goldco Review 2023: Comprehensive Analysis of Services, Fees, and Customer Experiences

Learn about Goldco reputation, products and customer satisfaction.

A Goldco agent is helping a couple to start their investing in precious metals
Table of Contents

Goldco Review

Learn about Goldco reputation, products and customer satisfaction.

Cindy McGuiree
Published in
5 min read
June 2, 2023

What is Goldco?

Goldco is a privately held company based in Los Angeles with over a decade of experience in helping customers protect their retirement savings. The company specializes in precious metals and offers a range of services to meet the diverse financial goals of its clients. Whether you're interested in diversifying your retirement assets through a Precious Metals IRA or buying gold and silver directly, Goldco provides a seamless process from start to finish with the help of their specialists.

Goldco has built a strong reputation for its excellent customer service and high ethical standards. It provides education and resources on precious metals, positioning itself as a preferred provider in the industry. The company is recommended by major media leaders like Sean Hannity, Chuck Norris, Ben Stein, and Stew Peters, further solidifying its standing in the field.

Goldco is endoresed by Chuck Norris, Sean Hannity and Ben Stein

In addition to offering direct sales of gold and silver, Goldco also assists customers in protecting their retirement savings with a Precious Metals IRA. If you have an IRA, 401(k), 403(b), TSP, or similar tax-advantaged retirement account, a Goldco Specialist can guide you through the process of protecting those assets with a Precious Metals IRA.

Goldco is rated A+ by the Better Business Bureau and Triple A by the Business Consumer Alliance, reflecting its commitment to quality customer service, dependability, and ethical business practices. The company also offers a buyback program, providing customers with the confidence that if their circumstances change, they can sell their precious metals back to Goldco at the highest possible price.

The mission of Goldco is to help Americans achieve greater financial security by providing effective solutions that can help protect their wealth. They believe that precious metal ownership is an important part of an overall retirement savings strategy and strive to make it easy for customers to invest in precious metals. They aim for 100% customer satisfaction and base their superior customer service on trust.

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Goldco is rated A+ by the Better Business Bureau and Triple A by the Business Consumer Alliance

Over the past years, Goldco has experienced unprecedented business growth, tripling its staff to meet the needs of everyday Americans. Since its foundation in 2011, Goldco has placed over $2 billion in gold and silver. The company has received numerous honors and awards from various business publications, recognizing its successful expansion. It has been featured on Inc 5000’s prestigious list of Fastest Growing Private Companies for the last six years, awarded “Company of the Year” two years straight from the American Business Awards, and ranked by the Los Angeles Business Journal as one of the top 25 fastest-growing private companies in Los Angeles.

Is Goldco a good company to invest with?

Goldco has achieved several significant milestones in the past few years. Here are some of the major achievements:

  1. Money Magazine Awards Goldco the Best Customer Service Honor (June 8, 2023): Goldco was recognized by Money Magazine for its outstanding customer service among eight top gold IRA companies evaluated by the publication.
  2. Goldco Ranks No. 45 on Inc. Magazine’s List of the Pacific Region’s Fastest-Growing Private Companies (March 22, 2023): Goldco was ranked 45th on Inc Magazine's third annual Inc 5000 Regionals: Pacific list, a prestigious ranking of the fastest-growing Pacific companies.
  3. Goldco Surpasses $1 Billion in Precious Metals Placements (August 23, 2022): Goldco announced that it had surpassed $1 billion in precious metals placements.
  4. Goldco Direct LLC Named to Inc. 5000 Fastest Growing List for Sixth Time (August 15, 2022): Goldco was named to the annual Inc 5000 list, a prestigious ranking of the fastest-growing private companies, for the sixth time.
  5. Goldco Honored as a Company of the Year Winner in the 2022 American Business Awards® (May 4, 2022): Goldco was named the winner of a Silver Stevie® Award in the Company of the Year category in The 20th Annual American Business Awards®.
  6. Sean Hannity Endorses Goldco for Diversifying Portfolios with Precious Metals (March 1, 2022): Sean Hannity endorsed Goldco, citing physical gold and silver as safe haven assets to protect retirement savings.
  7. Goldco Named a Fastest-Growing Company By the Los Angeles Business Journal (December 15, 2021):Goldco was named one of the top 25 fastest-growing private companies in the greater Los Angeles area by the Los Angeles Business Journal.
  8. Goldco Precious Metals Named to Inc. 5000 Fastest Growing List for Fifth Time (August 17, 2021): Goldco was named to the annual Inc 5000 list, a prestigious ranking of the fastest-growing private companies, for the fifth time.
  9. Goldco Honored as a Company of the Year in the 2021 American Business Awards® (April 28, 2021):Goldco was named the winner of a Gold Stevie® Award in the Company of the Year category in the 2021 American Business Awards®.

These achievements reflect Goldco's commitment to customer service, growth, and its role as a leader in the precious metals industry.

Goldco had great achievments between 2021-2023

Goldco precious metals IRA services

Goldco offers a variety of precious metal services to cater to the diverse needs of its clients.

Goldco offers gold and silver IRA products

Here are the key services they provide:

  • Precious Metals IRA: Goldco specializes in Precious Metals IRAs. They assist clients in transferring or rolling over funds from an existing IRA, 401(k), or other qualified retirement accounts into a Precious Metals IRA. This service allows clients to diversify their retirement savings by investing in physical precious metals like gold and silver.
  • Direct Purchase of Precious Metals: In addition to their IRA services, Goldco also offers direct purchases of gold, silver, and other precious metals. This allows clients to own these assets as part of their retirement savings strategy, providing another avenue for diversification.
  • Buy Back Guarantee: Goldco provides a Buy Back program, which allows clients to sell their precious metals back to Goldco at the highest possible price if their circumstances change. This gives clients the confidence and flexibility to invest in precious metals, knowing they have an exit strategy if needed.
  • Customer Support and Guidance: Goldco prides itself on its customer service. They guide clients through each step of the process, whether it's setting up a self-directed IRA, transferring funds, purchasing precious metals, or arranging for the shipping and storage of metals. Their goal is to make the process as easy and understandable as possible for their clients.

Overall, Goldco's services are designed to help Americans protect their wealth and achieve greater financial security by investing in precious metals. They have helped thousands of Americans place over $2 Billion in gold and silver, earning them a top-rated status in the precious metals industry.

What kind of products can you find on Goldco?

At Goldco, you can purchase a wide variety of precious metals. Here are some of the precious metals that you can buy:

  • Chuck Norris “Five Principles” Silver Coin
  • Silver American Eagle
  • Gold American Eagle
  • Silver American Bald Eagle
  • Silver Columbus
  • Gold Australian Striped Marlin
  • Silver Australian Sea Turtle
  • Gold Phoeni
  • Silver We The People

These are just a few examples of the precious metals you can purchase from Goldco. They offer a wide variety of coins from mints around the world.

As for the steps of investing in precious metals with Goldco, they are as follows:

  • <arial-h>Secure Your Purchase:<arial-h> <arial-p>To secure your precious metals purchase and understand Goldco’s terms of doing business, you will review, approve, and sign a standard customer agreement.<arial-p>
  • Fund Your Account: You can fund your account via a bank wire or by mailing a check to their office in Los Angeles, CA. If paying by check, they can also send you a FedEx shipping label, so you pay no shipping costs while expediting your precious metals purchase.
  • Choose Your Precious Metals: Once your account is funded, you can choose which precious metals you’d like to have as a part of it.
  • Shipping and Storage: They then ship your selected precious metals. You have the option to have your coins delivered to an independent insured depository, sent directly to you, or your account might qualify for free storage.

Remember, Goldco also offers a Buy Back program guaranteed at the highest price if your circumstances change.

What is the minimum investment in Goldco

The minimum investment to start a Gold IRA with Goldco is $25,000. This minimum amount is set to minimize your expense ratio from fees. However, Goldco also recommends that you should not allocate more than 50% of your savings to gold. Therefore, you should ideally have a minimum of $50,000 in tax-advantaged accounts before considering starting a Gold IRA with Goldco.

If you don't have enough money to start a Gold IRA or prefer to hold your gold physically, Goldco offers direct cash purchase options for all customers. They can work with you to deliver your coins to your door, or above certain thresholds, they can even help arrange storage for you.

What is the annual fee for Goldco?

The annual fees for a Gold IRA with Goldco are as follows:

  1. Account Setup Fee: This is a one-time fee of $50 that covers the work done to start up your account and generate paperwork.
  2. Annual Account Fees: You'll pay an annual account administration fee of $80 per year. This helps cover ongoing expenses related to account maintenance.
  3. Gold IRA Storage Fees: Because your gold IRA assets are stored at a bullion depository, you'll have to pay for storage. If you choose non-segregated storage, meaning that your coins or bars are pooled together with other like coins and bars, the storage fee is $100 per year. If you choose segregated storage, which means that your specific coins or bars are held separately from other people’s coins and bars, the storage fee is $150 a year.

In total, you can expect to pay about $180 total per year in fees for a gold IRA if you choose non-segregated storage, or $230 per year if you choose segregated storage. These fees are flat, meaning they remain the same regardless of the size of your investment. This means that the more you put into your gold IRA, the lower your expense ratio gets.

Goldco customers' reviews

Reviews are a crucial factor when choosing a precious metals company. Investors seeking a company with a positive reputation will find Goldco to be a top contender in the field of precious metals and Gold IRA services. The company's high-quality products and services, coupled with its commitment to customer satisfaction, have earned it numerous accolades from customers.

Goldco reviews in BBB, Trustlink, Trustpilot and Google

Here's a closer look at what customers have been saying about Goldco:

  • Overall Experience: Many customers have expressed their satisfaction with their overall experience with Goldco. They found the process of finding and acquiring the products and services they needed for their portfolio to be straightforward, thanks to the company's high-quality offerings.
  • Ease of Transaction: The transaction process at Goldco has been praised for its seamlessness. Whether customers were buying precious metals for direct delivery or setting up a precious metals IRA, they found the process to be smooth and hassle-free.
  • Professional Staff: Goldco's staff has been highly commended by customers. The company's representatives are not only knowledgeable but also eager to assist. Whether investors are seeking more education or need help opening a gold IRA, they can expect a prompt and helpful response. Moreover, investors benefit from a dedicated specialist when opening a precious metals IRA.
  • Positive Feedback: Goldco has garnered numerous positive reviews for its exceptional customer service. The company's commitment to providing outstanding support to its customers is evident in its knowledgeable, responsive, and friendly customer service team. Goldco's emphasis on personalized service sets it apart. The company's representatives take the time to understand each customer's unique goals and needs, working closely with them to develop a customized investment strategy. This tailored approach ensures that customers feel heard and valued, fostering a positive customer experience.

In addition, Goldco is known for its transparent and honest communication. The company is upfront about the risks and benefits associated with precious metal investments, providing clear and accurate information to help customers make informed decisions. This level of transparency builds trust with customers and fosters long-term relationships.

Goldco Ratings in BBB, Cunsomer Affairs, Trustlink and Trustpilot

BBB (Better Business Bureau)

  • Rating: 4.78/5
  • Total Reviews: 60
  • Five Star Reviews: 56
  • Advantages: Excellent customer service, knowledgeable staff, efficient process

Consumer Affairs

  • Rating: 4.6/5
  • Total Reviews: 146
  • Five Star Reviews: 132
  • Advantages: Professional service, easy process, helpful representatives


  • Rating: 5/5
  • Total Reviews: 254
  • Five Star Reviews: 254
  • Advantages: Great customer service, easy to work with, detailed explanation of the process


  • Rating: 4.8/5
  • Total Reviews: 1237
  • Five Star Reviews: 1125
  • Advantages: Excellent customer service, efficient and prompt service, easy and stress-free process

How to contact Goldco?

You can contact Goldco through the following means:

  • Phone: You can reach Goldco by calling their toll-free number at (855) 450-1394.
  • Website Contact Form: You can also get in touch with Goldco by filling out the contact form on their website.
  • Physical Address:Goldco's office is located in Los Angeles, California. However, for security reasons, the exact address is not publicly listed on their website.

Please note that it's always a good idea to call or use the contact form for any inquiries or assistance you may need. Goldco's customer service team is known for being responsive and helpful.

Pros and cons of Investing with Goldco

Investing with Goldco comes with its own set of advantages and considerations. Here's a detailed look at the pros and cons of investing with Goldco:


  • <advantage-text> Excellent Reputation <advantage-text>: Goldco has a stellar reputation among its competitors and customers alike. The company is endorsed by many reputable financial institutions and has received rave reviews from customers for its service. This consistent delivery of exceptional customer service makes Goldco a top choice for many investors.
  • <advantage-text>Buyback Program Incentive<advantage-text>: Goldco offers a buyback program, which is a significant advantage for investors concerned about liquidating their precious metals. The company promises to provide its customers with a fast and fair price quote based on the current spot price of the metal. Some customers have even reported making a profit when selling their gold and silver back to Goldco.
  • <advantage-text>Dedicated Account Representative <advantage-text>: Goldco provides each customer with a dedicated account representative. This feature is beneficial for both new and experienced investors who need assistance navigating the process. Whether you need help selecting metals, understanding which metals can be converted into a gold IRA, or checking availability, your account representative can assist you.
  • <advantage-text>Accessibility<advantage-text>: Goldco values its customers and ensures accessibility by providing various layers of support. Customers can reach out to Goldco using their general phone number or email. Once you become a customer, you'll have access to the company's customer care support, which offers a dedicated phone number and email address.


  • <disadvantage-text>Relatively High Minimum Investing Threshold<disadvantage-text>: One potential downside of working with Goldco is its relatively high minimum investment threshold of $25,000. This amount is higher than some competitors and might not be comfortable for new investors or those who want to try out Goldco's services without committing a large sum.

Final thoughts: is Goldco a legit precious metal company?

Goldco is indeed a legitimate and popular precious metals company based in Los Angeles, California. The company is renowned for offering a comprehensive suite of products and services while delivering an exceptional customer experience.

Several well-known figures have endorsed Goldco, and it has been recognized as a top precious metals company by organizations such as the Better Business Bureau.

Investors have the option to either buy precious metals and have them delivered directly or open a gold IRA account. If you're interested in IRA services, Goldco simplifies the process significantly. You will be assigned a dedicated account representative and can complete the application process in three easy steps.

Goldco offers fair pricing for its IRA services. Investors are charged a flat fee rather than a percentage of their assets, which is beneficial for those interested in a precious metals company with lower fees.

One of the distinguishing factors of Goldco is the positive reviews it has received from customers. Most customers have expressed satisfaction with the products, services, and customer representatives at the company.

While there are a few negative reviews, they represent a small fraction of the overall feedback and are more likely to be isolated incidents rather than a reflection of Goldco as a whole.

In conclusion, Goldco is an excellent precious metals company with a wide selection of gold and silver available for direct delivery or conversion into a gold IRA. If you're interested in working with this company, it could be a great choice to propel your precious metals journey.

Frequently Asked Questions

Here are some of the top frequently asked questions about investing with Goldco, along with their answers:

How does a Gold-Backed IRA work?

A Gold-Backed IRA works similarly to a traditional IRA, but instead of holding paper assets, it holds physical gold or other approved precious metals. This provides a hedge against inflation and market volatility. Goldco can assist you in setting up a Gold-Backed IRA and guide you through the process.

Where to move a 401(k) after retirement?

If you've saved up a sizable nest egg in your 401(k) account, you may be wondering what to do with it after retirement. One option is to roll it over into a Gold IRA. Goldco can help you with this process, ensuring a smooth and hassle-free transition.

What are the Gold IRA Contribution Limits?

The contribution limits for a Gold IRA are the same as a traditional IRA. For 2023, the limit is $6,000, or $7,000 if you're age 50 or older. Goldco can provide more detailed information based on your specific situation.

Should I Roll My 401(k) Into a Gold IRA?

Rolling your 401(k) into a Gold IRA can be a good option if you're looking for a hedge against market volatility and inflation. However, it's important to consider your individual financial situation and goals. Goldco's representatives can provide guidance on this matter.

How Much Money Do I Need to Start a Gold IRA?

The minimum investment to start a Gold IRA with Goldco is $25,000. This amount is set to ensure that your expense ratio from fees is minimized.

How is Gold Taxed in a Gold IRA vs. Physical Gold?

The taxation of gold in a Gold IRA is deferred until you take distributions, at which point it is taxed as ordinary income. Physical gold, on the other hand, may be subject to capital gains tax when sold, depending on how long you've held it and other factors.

How Much Does a Gold IRA Cost?

Goldco charges a flat fee for its Gold IRA services, rather than a percentage of your assets. This can be beneficial for investors looking for a precious metals company with lower fees.

Is Buying Gold a Good Retirement Plan?

Buying gold can be a good part of a diversified retirement plan, as it can provide a hedge against market volatility and inflation. Goldco can assist you in adding gold to your retirement portfolio.

What Are the Benefits of a Gold IRA?

A Gold IRA offers several benefits, including protection against inflation and market volatility, diversification of your retirement portfolio, and potential tax advantages.

Cindy McGuiree

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